Refund Policy

At Right Services Finder (RSF), we are committed to providing high-quality service experiences for both our customers and service providers. We understand that situations may arise where a refund is necessary, and we want to ensure that our refund process is transparent and fair.

Eligibility for Refunds

Refunds are generally provided under the following circumstances:

1.      Cancellation by Customer:

• If you cancel your booking within the allowed time frame 24 hours before the service, you are eligible for a full refund, subject to the service provider’s cancellation policy.
• If you cancel the service after the allowed time frame, a partial refund may be issued depending on the service provider’s cancellation policy.

2.      Cancellation by Service Provider:

• If a service provider cancels your booking and you are unable to reschedule, you will receive a full refund.

3.      Service Not Delivered as Promised:

• If the service provided is significantly different from what was agreed upon or does not meet your expectations due to issues on the provider's end, you may be eligible for a refund. In this case, please contact our support team for assistance.

Refund Process

1.      How to Request a Refund:

• If you believe you are eligible for a refund, you can request one by contacting us via email at admin@rightservicesfinder.com.
• Please provide your booking details, including the service provider name, date of service, and reason for your refund request.

2.      Refund Approval:

• Once we receive your refund request, our team will review the details and notify you within 2-3 Working Days if your request is approved.
• If approved, the refund will be processed within 1-2 Working Days to your original payment method. Refunds may take 1-2 business days to reflect in your account depending on your payment provider.

Non-Refundable Situations

• If a service is canceled by the customer outside the allowed cancellation period and no alternative arrangement is made, no refund will be provided.
• If a service provider is unable to fulfill the service due to factors beyond their control, such as inclement weather or unforeseen emergencies, a refund may not be issued, but you may be offered a rescheduled appointment.

Refund for No-Show:

• If you fail to show up for a scheduled service without prior notice, no refund will be provided.

Disputes and Support

If you disagree with a refund decision or have any concerns regarding our refund policy, please reach out to us at admin@rightservicesfinder.com for further assistance. Our team is dedicated to resolving any issues promptly and ensuring a positive experience for all users.

Changes to the Refund Policy

We reserve the right to update or change our refund policy at any time. Any changes will be posted on this page, and you will be notified via email or through the platform.